∙ Carbon Offset Rugs by Roo

Prompt shipping and expert packing

We are able offer many shipping options because of our long-term partnership with UPS FedEx DHL. Our warehouse staff is highly educated and will package the items according to our precise and exact specifications. Before shipping, all goods are thoroughly inspected and securely secured. We deliver to thousands of customers every day from all over the world. Our dedication to becoming the largest online retailer in the world is shown by this. We have distribution centers as well as warehouses in Europe as well as the USA.

Note: Orders containing more than one item will be assigned a separate processing period for each item.

Before shipping, we will check the item thoroughly before sending the items. The majority of orders are shipped within 48 hours. The expected delivery time is between 3 and 7 days.

Returns

The stock is constantly changing and not fully managed by us because of the involvement of several entities, including the factory as well as our warehouse. The actual stock can be changed at any time. Be aware that it is possible for your order to be out of stock after you have placed the order.

Our policy lasts 30 days. If you haven't received the product within the 30 days period, we are not able to provide the option of a refund or exchange.

The item must not be used, and it must be in its original condition. It should also remain in the original packaging.